Course overview

Not everyone can attend regular classes. Flexible Learning means you can study at times and locations to suit you. More and more people are choosing to study on a Flexible Learning course to improve their general employability skills. The courses can be offered in a venue within the community and built around your training requirements. All our tutors are specialists in their vocational area and offer exceptionally high quality one-to-one support. Whatever your background or experience, we believe there will be a programme of interest to you. Funding eligibility criteria: - Candidate must be aged 19 or over on 31 August of current year - Residency - Ordinarily/legally resident in the UK on first day of learning - Home postcode must fall within the North East Combined Authority

Course requirements

Learners must have a genuine interest in their chosen subject. This course is ideal for anyone with an interest and/or some involvement in information, advice or guidance delivery in their work but not as their main role, for example: learning support workers; mentors; people working in voluntary organisations or with adult or community groups; tutors and outreach workers.

What will I do?

You will be required to complete two modules covering five units of study. These are: Module A Unit 1 Developing interaction skills for information, advice or guidance. Unit 2 Information, advice or guidance in practice. Module B Unit 3 Information, advice or guidance work with groups. Unit 4 Managing information. Unit 5 Signposting and referral - Information, advice or guidance. Learners are required to complete assessments. You do not need to be working in a formal advice and guidance role, but if you are not, you must choose an organisation that you can investigate, and which you will then use to answer the activities and assessments. There is no end test or multiple choice exam for this course.

What will it give me?

Develop their skills, share best practice and increase their confidence in information, advice or guidance delivery. The programme will provide them with an understanding of the factors which can influence the effectiveness of information, advice or guidance group sessions. It also covers how to plan, conduct and evaluate such sessions and enables learners to acquire the skills required to establish co-operative working relationships with clients. Learners will increase their awareness of the range of resources available to clients in specific organisations. They will also develop an understanding of the range of media available which can be used to provide information to their own clients. The programme will provide them with the skills to recognise when it is appropriate to signpost or refer clients to other agencies and understand how to monitor and evaluate referrals. Employers will benefit from their employees becoming more informed and self-assured in their work role and consequently, clients will receive a higher quality service. On successful completion of the course a Level 2 certificate will be awarded. The course is accredited by a nationally recognised awarding body.

Materials needed

Basic stationery.

What can I do when I finish?

By undertaking this programme, you will be able to further your own continuous professional development, which may improve your career prospects or you can progress onto further qualifications or another Flexible Learning course.

What next?

If you would like to apply, please click on the APPLY section below. Thank you!