Accessibility Information

The text in this guide is available in alternative formats on request. You can contact student services to request an alternative format:

Phone: 01388 436804
Text: 07919 394571

We recommend that if you do have specific access requirements that you inform us as soon as possible to ensure we can provide for your needs.

Contacting Us

Bishop Auckland College
Woodhouse Lane
Bishop Auckland
County Durham
DL14 6JZ

Opening times:
Monday & Wednesday 8.30am – 9.00pm
Tuesday, Thursday & Friday 8.30am – 6.00pm

Phone Numbers:
Duty Manager: 07764 269223
Duty First Aider: 07764 269259
Main Reception: 01388 436804
Student Services: 01388 443051 / 01388 443050
A.L.S. (Additional Learnings Support) Co-ordinator: 01388 443132
Estrates & Facilities Manager: 01388 743163


We want you to enjoy your time at Bishop Auckland College. If you need help or advice in planning your attendance at the college please call Student Services on 01388 443051. We have 2 wheelchairs available on site for visitor use. You can pre-book a wheelchair by calling reception on 01388 436804 or email


We welcome comments and suggestions. Please write to:

Natalie Davison-Terranova
Principal/Chief Executive
Bishop Auckland College
Woodhouse Lane
Bishop Auckland
County Durham
DL14 6JZ

Accessibility at Bishop Auckland College

Stepped and ramped approaches to the building

The building benefits from level access to entrance and exit points to the perimeter of the building to allow for independent wheelchair accessibility.

Bishop Auckland Campus

The entrance point to the building , serving the main reception and central atrium circulation areas offers level access to the building. The pull handles to each door offer suitable ‘grip’ and visual contrast against the face of the doors for the benefit of the visually impaired. There is a combination of manually operated and automatic doors set to the outer and inner face of the lobby.

Entrances to the Art and Technology blocks also offer level accessibility into the building. Automated doors sets are provided to the outer and inner face of the lobbies. The clear width of each door set is suitable for independent wheelchair accessibility. Push pads are fitted to doors to assist in easy access.

Parking / Drop Off

For arrival by car, taxi or minibus the drop off point is directly opposite the main entrance. Our Campus benefits from level access to all entrance and exit points to the perimeter of the building which allows for independent wheelchair accessibility.

Designated Accessible Spaces

There are 11 designated accessible spaces at the main site, 9 in front of the main entrance and 2 in front of the technology entrance.


A thirteen passenger lift is available off the central core of the building and also within the Arts and Technology blocks serving each floor. The travel distance from each of the lifts to the farthest parts of the building (on each floor level) is not excessive with users not having to travel greater than 70 metres (230 feet).

Accessible toilets

Unisex wheelchair accessible toilets are located throughout the college. They are situated within a maximum travel distance of 40m from any point within the building and have a suitable mix of left and right hand transfer.

Toilet Locations

Central Block

Ground Floor:

  • Reception area opposite main stairwell
  • Right hand transfer, room 035 (which has a closamatic toilet)
  • Sports area top of the corridor right hand transfer, room 018

First Floor:

  • Opposite main stairwell
  • Right hand transfer, room 135

Second Floor:

  • Opposite main stairwell
  • Right hand transfer, room 235
Art Block

Ground Floor:

  • Through the entrance and left down the corridor
  • Left hand transfer, room 307

First Floor:

  • Opposite main stairwell
  • Dual access hand transfer, room 415
Technology Block

Ground Floor:

  • Through the main entrance to the left hand side
  • Right hand transfer, room 505

First Floor:

  • End of main corridor
  • Right hand transfer, room 610

Means of Escape

Bishop Auckland Campus

A fire refuge area has been formed to the first and second floor landing areas of the central building, together with refuge areas to the first floor landing areas within the art and technology blocks.

Other Provisions

IT Provisions

All student access computers have ‘text read and write’ software which narrates what is on the screen, and ‘zoom text’ option which enlarges the text on the screen.

Guide dogs and hearing dogs

Guide dogs are welcome. Please contact the ALS Co-ordinator for further details 01388 443132.


There are lifts throughout the college however if you need any assistance at all please do not hesitate to ask a member of staff.

Large Print

Versions of course work and other items are available on request.

Induction Loop

A portable induction loop system is available for all users, just ask at reception.